SHIPPING INFORMATION Welcome to Incandescent INC! Our goal is to ensure that the goods you purchase are delivered safely and promptly. Please read the following shipping terms carefully so that you understand the shipping services and policies we provide to you.
Shipping Area We currently only accept orders within the United States. We do not provide shipping services for international orders or P.O. Box addresses.
Shipping Methods
Shipping Options: We offer a variety of shipping methods for you to choose from, including standard shipping and expedited shipping. Specific shipping options and fees will be displayed at checkout.
Shipping Processing Time
Processing Time: Order processing time is usually 1-3 business days, and the specific time may vary depending on inventory status.
Shipping Notification: Once your order is shipped, we will send you a shipping confirmation and tracking information via email.
Shipping Costs Shipping costs are calculated based on the selected shipping method, order weight and destination. The specific cost will be displayed at checkout. All shipping costs do not include possible customs duties and taxes.
Shipping time Shipping time varies depending on the selected shipping method and destination, and the average shipping time is as follows: ● Standard shipping: 3-7 business days ● Expedited shipping: 1-3 business days Please note that shipping time does not include processing time, and shipping time may be delayed due to weather, holidays or other uncontrollable factors.
Order tracking You can track your package in real time through the tracking link in the order confirmation email. If you have any questions about the shipping status, please feel free to contact customer service.
Lost or damaged goods If your package is lost or damaged during transportation, please contact our customer service team as soon as possible. You can contact us by email (joshuagosney@incandescentsports.com) or phone (2098933951). We will assist you in handling this issue.
Contact number and contact time If you have any shipping-related questions or need further assistance, please contact us through the following methods: ●Email: joshuagosney@incandescentsports.com ●Contact number: 2098933951
Thank you for choosing Incandescent INC, we look forward to providing you with quality service!
